Support & Inquiries

Contact Kangra Hub Support

Have a statement formatting question, format request, or issue with a converted file? Our engineering team is here to assist.

Reporting Guidelines

To help us troubleshoot statement conversion mismatches rapidly, please provide:

The Reference ID shown during failed conversions.
The bank name and account statement type.
Do not send sensitive passwords or raw banking credentials.

Request New Bank Parser

Need support for a cooperative bank or regional rural bank (RRB)? Select "Suggest a New Bank Statement Format" to submit statement headers for parser integration.

Typical parser integration turn-around: 24–48 hours.